Group Structure, Service Separation & Compliance Disclosure

This page serves as a formal disclosure explaining the structure, service separation, and compliance framework of the businesses operating within this group. Its purpose is to ensure full transparency, prevent consumer confusion, and confirm adherence to the National Credit Act and applicable regulatory standards.

While these businesses may operate from the same premises or collaborate on administrative processes, no duplicated services are offered. Each operates independently within a clearly defined and lawful scope.

Debt Mate Logo

Registered Debt Counselling Entity

NCR Registered – NCRDC3424

This entity operates exclusively as a registered debt counselling business, assisting consumers who are experiencing financial difficulty and require lawful intervention under the National Credit Act.

  • Registered debt counselling services only
  • Assistance to new consumers entering debt review
  • Affordability assessments and lawful debt restructuring
  • Ongoing management of active debt review processes

No credit dispute services, debt review removals, or credit bureau corrections are provided under this function. No fees, restructuring payments, or referral fees are paid to or received from other entities.

Erase Debt SA Logo

Credit Dispute Assistance Entity

This entity operates as a credit dispute assistance and administrative support service, assisting consumers with the lawful correction of inaccurate, outdated, or incorrectly reported credit bureau information.

  • Credit bureau dispute submissions
  • Correction of inaccurate or outdated listings
  • Administrative support in regulated dispute processes
  • No debt counselling or repayment restructuring

This entity does not act as a debt counsellor and does not accept debt repayments or restructuring fees.

Credit Dispute Resolvers Logo

Post–Debt Review & Credit Profile Correction Entity

This entity specialises in post–debt review and credit profile correction services, assisting qualifying consumers to lawfully update their credit records once legal requirements have been met.

  • Debt review flag removals where legally permissible
  • Submission of paid-up letters and clearance documentation
  • Credit bureau status correction and follow-up
  • No active debt counselling or debt restructuring

All services are process-driven and outcome-dependent on legal eligibility and third-party verification.

Compliance, Independence & Governance

Each business operates independently with clearly separated mandates and service offerings. There is no duplication of services, no misleading representation, and no negligence in how any business presents or performs its role.

No fees are paid between these entities for referrals, restructuring, or service delivery. Clients are not charged duplicate fees, and no entity benefits financially from services rendered by another.

We are committed to doing things the right way — lawfully, transparently, and in the best interests of consumers at all times.

Legal Entity Disclosure: NCRADRA14 Good Converters (Pty) Ltd trading as Erase Debt SA and Credit Dispute Resolvers. Registered Debt Counsellor: NCRDC3424.